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Box Office Information

EVERY PERSON, REGARDLESS OF AGE, MUST HAVE A TICKET TO BE ADMITTED TO A PERFORMANCE. THERE ARE NO EXCEPTIONS

Payment Options

The box office accepts: Cash, checks with ID, Smith Opera House gift certificates, MasterCard, Visa, and Discover. The minimum purchase amount on credit cards is $10.00

Ticket Processing Fees

Ticket prices include a non-refundable $3 facility fee. *Some exclusions apply.

Gift Certificates

The Smith Opera House gift certificates are available for purchase at the Box Office and can be used for tickets to all events. They are not redeemable for concessions or alcohol.

No Refunds

All sales are final. The only circumstance when a refund for tickets will be allowed is when The Smith Opera House cancels the performance. Care for your tickets like cash! The Smith Opera House is not responsible for lost of stolen tickets.

Inclement Weather Policy

If a performance takes place, despite weather conditions, The Smith Opera House will not issue refunds to patrons who did not attend. When in doubt, call the box office to confirm a performance.

Late Seating

Late seating of patrons is often disruptive to audience members seated on a timely basis. Therefore, patrons arriving late for a performance may be required to stand or sit in a pre-designated area of the theatre until intermission or until an appropriate break allow seating without disruption to the performance and our patron.

82 Seneca Street
Geneva, NY 14456 United States
315-781-5483 866-355-5483
  • Box Office

  • Tuesday - Friday 10:00 am to 4:00 pm
  • ADMINISTRATIVE OFFICES by appointment
  • The Box Office and Administrative Offices will be closed on the following holidays: Martin Luther King, Jr. Day, President's Day, Easter, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Christmas, and New Years Day.

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