Box Office Information

EVERY PERSON, REGARDLESS OF AGE, MUST HAVE A TICKET TO BE ADMITTED TO A PERFORMANCE. THERE ARE NO EXCEPTIONS.

Payment Options

The box office accepts cash, checks with ID, MasterCard, Visa, American Express and Discover.

Ticket Service Fees

Our ticket prices may include service fees. These fees help cover the cost of our ticketing service and box office staffing.

No Refunds

All sales are final. The only circumstance when a refund for tickets will be allowed is when The Smith Opera House cancels the performance. Care for your tickets like cash! The Smith Opera House is not responsible for lost or stolen tickets.

Inclement Weather Policy

The Smith Opera House will not issue refunds to patrons who chose not attend a performance or event due to bad weather. When in doubt, call the box office to confirm a performance.

Late Seating

Late seating of patrons is often disruptive to audience members seated on a timely basis. Therefore, patrons arriving late for a performance may be required to stand or sit in a pre-designated area of the theatre until intermission or until an appropriate break allow seating without disruption to the performance and our patron.

82 Seneca Street
Geneva, NY 14456 United States
315-781-5483 866-355-5483
  • Box Office

  • Tuesday - Friday 10:00 am to 4:00 pm
  • ADMINISTRATIVE OFFICES by appointment
  • The Box Office and Administrative Offices will be closed on the following holidays: Martin Luther King, Jr. Day, President's Day, Easter, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Christmas, and New Years Day.

Name:*

Email Address:*

Comment/Question:*