Is the Smith Opera House accessible?
Is the Smith Opera House accessible?
Seating: The Smith has designated seats for patrons who use wheelchairs or other mobility devices. These tickets are available online or via box office sales on a first-come, first-serve basis. If you need assistance purchasing tickets for a show, please call our Box Office between 10 a.m. and 4 p.m. Tuesday through Friday at 315-781-5483.
Please be aware that our theater requires patrons to navigate ramps.
Patrons may also elect to transfer to a theater seat from a walker, wheelchair or scooter. Due to fire codes, unoccupied walkers, wheelchairs and scooters cannot be left in the aisles. Our House Manager or volunteer ushers will store them in a safe, designated space in the lobby. They can be returned to you at any time.
If you have other questions about seating accessibility for any of our Smith events, please call the Box Office.
Restrooms: There are two accessible restrooms on the lobby level.
Assistive Listening Devices: We have assistive listening devices available to borrow on a first-come/first-serve basis. Patrons may be asked to leave a driver’s license during the loan period. These devices are fully connected to our sound system for movies. If you need an assistive listening device for a live event, please call our box office between 10 a.m. and 4 p.m. Tuesday through Friday at 315-781-5483 before the event so that our technical crew can make proper arrangements.