NEW MASK/VAX POLICY! All patrons over 12 years of age at films or live performances at The Smith scheduled through Mar. 31, 2022 are required to wear a mask AND show proof of vaccination status or proof of a negative COVID test (within 72 hours)*. Children 12 years old or younger are required to wear a mask. Depending on the nature of the show, patrons may be allowed to remove their mask once seated in the theatre. Policies are subject to change at any time without notice; however, we will make every effort to contact ticketholders to alert them of changes to this policy. *We strongly recommend the use of the New York State Excelsior Pass Wallet app available from your app store. This app shows vaccine data and test results and will make admission to The Smith go smoothly.

COVID-19 UPDATES

This page hosts all up-to-date news about how the COVID-19 Pandemic is affecting the operations of the Smith Center for the Arts.

SEPTEMBER 2021 COVID-19 UPDATE

Effective immediately, all patrons over 12 years of age at films or live performances at The Smith scheduled through December 31, 2021 are required to wear a mask AND be vaccinated or show proof of a negative COVID test*. Children 12 years old or younger are required to wear a mask. Depending on the nature of the show, patrons may be allowed to remove their mask once seated in the theatre. Policies are subject to change at any time without notice; however, we will make every effort to contact ticket holders to alert them of changes to this policy.

*We strongly recommend the use of the New York State Excelsior Pass Wallet app available from your app store. This app shows vaccine date and test results and will make admission to The Smith go smoothly.

Attendees should not enter the venue if they display COVID-like symptoms, have recently tested positive for COVID-19, or have been in close contact with anyone with a known case of COVID-19.

SMITH BOX OFFICE

The Smith’s Box Office is once again open! From 10am-4pm, Tuesday-Friday, our box office is open to the public for ticket sales, information on events, refund requests, or just stopping in to say hi. Come visit us in person at The Smith Opera House, 82 Seneca St, Geneva, or give us a call at 315-781-5483.

Notes on our Box Office:

  • Tickets can be purchased over the phone or in person during box office hours. Tickets can be purchased online any time.
  • True general admission and choose your own seat are back! Please note, full vaccination or proof of a negative COVID test is required to attend our events and masks must be worn at all times by attendees (unless specified otherwise). Please take this into consideration prior to purchasing your tickets.
  • Tickets will no longer be mailed or held for will call pick up,
  • You must have a valid email address to purchase tickets. Your email will not be used for marketing purposes.

 

Past COVID-19 Updates

MAY 2021: LIVE PERFORMANCES ARE HERE!

SUSIE BIDS ADIEU TO 2020

MOVIES ARE BACK: OCTOBER 2020

OCTOBER 2020 UPDATE

JUNE UPDATE: AS WE ENTER PHASE 3

Cancelled and Postponed Shows

 

COVID-19 Resources

World Health Organization (WHO) Website 

Centers for Disease Control and Prevention (CDC) Website

New York State COVID-19 Update Page